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Hardware and Software Setup with After-Sales Support

The half of AI that won't run - we handle it ourselves
Compute assembly · GPU upgrades · device integration · ongoing tuning after installation

See what we can build How we support it after installation →

Half the reason AI never gets deployed is not the model

It is that it won't run - and any one of these five can leave a finished plan stuck at the demo stage

The machine can't keep up - the moment a local model runs, the computer freezes

The GPU isn't enough - VRAM falls just short and image generation or inference throws errors

Devices won't connect - cameras, industrial PCs, printers and barcode scanners refuse to talk

The intranet won't link up - domestic operating system environments, no external network, legacy systems side by side

Nobody looks after it afterwards - it runs fine on launch day, but three months later nobody can tune or fix it and it quietly falls into disuse

Software-only providers can only tune parameters remotely, and when hardware fails they leave you to find someone.
The people who write our code can also build the machine, tune the devices and come on site.

Four Things We Do

From speccing to connecting devices to adapting your intranet - end to end

Compute selection and assembly

We know which model needs which GPU.We configure to just enough for what you actually run , without overspending on a setup that cannot run, and without saving a few thousand yuan only to find it runs nothing.

GPU upgrades and full-system rebuilds

If your current PC can't keep up, upgrade it directly . We look at GPU, memory, power and cooling together, and fix case airflow and stability problems along the way.So you don't have to study spec sheets.

On-site device integration

Cameras, industrial PCs, printers, webcams, barcode scanners, access gates -these are the things that won't connect, and we connect them on site. So you don't have to dig through drivers and manuals yourself.

Legacy and intranet environments

Domestic operating systems, no external network, coexisting legacy systems, multi-segment isolation - these most common blockers , and they are exactly what we deal with every day in operations.

After-sales tuning

Installation isn't the end, it's the beginning

The most common waste in this industry isn't "it won't install", it's "nobody looks after it once it's in"

Stage What we do
Go-live tuning period
First 30 days 		Intensive follow-up. Once you start using it you will find things that "aren't what you imagined" - based on real usage we tune parameters, revise prompts and add tools , smoothing out the workflow. We don't hand over the keys and walk away.
Fault response Remote support first, with an on-site visit arranged directly when we judge it is needed.Anything that breaks because of an environment change, system update or model upgrade is re-tuned free of charge , with no extra charge.
Versions and rollback On delivery you get a set of one-click backup and restore tools . We back up before every upgrade, so if the new version misbehaves you can roll straight back to the previous one instead of stopping work.
Hardware inspection For compute hardware, the temperature, drivers and stability get looked at regularly. Problems like dust-clogged cooling or driver conflicts are far cheaper to catch early than to put out later.
Technical warranty 180 days of free technical warranty ; after 180 days it can convert to an annual operations service covering regular inspections, fault response and upgrade support.
Capability transfer Train your own people to take over day-to-day adjustments (changing prompts, switching models, adding or removing tools), so you don't have to call us every time . That is the outcome we want.

Why do we talk about after-sales separately? Because the vast majority of AI projects don't fail on technology, they fail on nobody being able to pick it up after go-live . Machines age, systems update, models change generation, people leave - all of that needs someone to look after it.

Frequently Asked Questions (FAQ)

You may find your answer here on compute configuration, device integration and after-sales tuning

It depends what you run. For image generation we usually suggest starting at an RTX 3060 12G; local large-model inference comes down to parameter count, and a 7B and a 32B model differ several times over in VRAM needs.Tell us which models and what for, and we will give you a straight answer: enough as is, needs an upgrade, or needs a different machine. No charge.

Not necessarily. A new GPU generation often drags power supply capacity, case airflow and motherboard slots into the problem too - so we look at the whole machine , not just sell you a card. We run a stress test on the spot before handover.

Yes. Models, knowledge bases and tools are all deployed locally, and they run normally with the network physically disconnected . Offline models and dependency packages are prepared in advance and installed in one visit. We have done plenty of work for government, hospitals, law firms and the police and courts.

Yes.180 days of free technical warranty It covers go-live tuning, fault response and re-tuning caused by environment or model changes. After 180 days you can renew an annual operations service, or we can train your people to maintain it themselves.

Yes. Machine assembly, GPU upgrades and device wiring and tuning can each be done on their own.But in most cases a hardware problem has badly configured software behind it - we look at both, so it gets solved in one go and you don't have to chase different people.

Zhengzhou urban area 30-minute on-site response ; in-province cities such as Kaifeng, Xinxiang, Jiaozuo, Xuchang, Luoyang, Luohe and Pingdingshan are arranged per project. For longer distances we can troubleshoot remotely first and arrange an on-site visit once it is confirmed to be a hardware problem.

The machine can't keep up? Let us take a look first

Take a photo of your spec sheet and the software you want to run and send it over, or just book an on-site visit,
and we will give you a free conclusion : enough as is, which part needs upgrading, or whether you need a different machine.